• Client Care Assistant

    Location: 97 Uxbridge Road, Rickmansworth, Hertfordshire Hours: Part time Practice: Chess Veterinary Clinic Rickmansworth Salary: £12,492 per annum Practice Details Chess Veterinary Clinic Rickmansworth

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Client Care Associate (Veterinary Receptionist)

Salary: £12,492 per annum (FTE £24,985)

Location: Chess Veterinary Clinic, Rickmansworth/Chorleywood Surgery

Job Type: Permanent, Part-Time

Hours: 20 Hours per week.

Chess Veterinary Clinic is seeking a caring, organized, and motivated individual to join their outstanding front-of-house team.

Our Reception team serves as the face and voice of our business, making this role highly valued.

Your role and responsibilities

The duties will involve, but are not limited to:

  • Welcoming clients and their pets in a warm, professional manner.

  • Managing the diary; booking in appointments and surgical procedures.

  • Answering a range of client questions via email and telephone.

  • Pro-active communication between clients and colleagues to ensure the day runs smoothly.

  • Administration duties e.g. scanning paperwork, filling in forms etc.

  • Processing prescription requests.

  • Taking payments.

  • Promoting offers and services.

  • Ensuring that reception is clean and well-stocked.

Required Skills and Experience

  • Previous Customer facing experience

  • Ability to work at a fast working pace under pressure

  • Administration, organisational and time management skills with excellent attention to detail

  • Excellent IT skills – Microsoft (Outlook, Word and Excel).
     

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave

  • Career progression opportunities

  • Staff discount schemes

  • Life Assurance

  • Enhanced sickness pay

  • Enhanced equal family leave

  • E-car salary sacrifice scheme

  • Employer contribution pension scheme

  • Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab Cycle to work scheme

  • Recruitment referral reward scheme

About Us
 

We are two primary care veterinary clinics that specialise in the care for small animals in the county of Hertfordshire.

We are RCVS accredited, meaning we are able to provide excellence veterinary care and client customer service throughout our practices.


To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie.knight@linnaeusgroup.co.uk

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]

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