• Laboratory Administrator / Receptionist

    Location: Station Farm, London Road, Six Mile Bottom, Cambridgeshire Hours: Practice: Dick White Referrals Salary: £19,285 - £23,345 Practice Details Dick White Referrals

Dick White Referrals (DWR) is one of the largest specialist multi-disciplinary veterinary referral centres in Europe, offering outstanding levels of clinical care in state-of-the-art facilities.

Our dedicated vets, nurses and nursing assistants, supported by the client care teams, are committed to providing the highest quality surgical and medical care for pets. Many of our clinicians are nationally or internationally recognised specialists in their field and bring unique experiences to care for pets.

We accept referrals in Anaesthesia, Cardiology and Cardiac Surgery, Dermatology, Diagnostic Imaging, Emergency and Critical Care, Internal Medicine Neurology and Neurosurgery, Oncology, Orthopaedic Surgery, Physiotherapy and Soft Tissue Surgery.

We have comprehensive and established clinical and non-clinical programmes for training, development and CPD.

Visit this page to read about our vision, mission and values. https://www.dickwhitereferrals.com/about-us/our-vision-mission-and-values/


Your role and responsibilities

Develop your career with DWR and be part of something special!

Due to continued growth, an exciting opportunity has arisen for a passionate and enthusiastic sample receptionist to join our friendly Laboratory team, working in our busy, purpose-built specialist veterinary centre. The position will involve receiving and processing laboratory samples and booking these into our laboratory management system.

The laboratory reception team are also responsible for answering the telephone/email queries, and administrative duties including entering results, posting samples and tracking workflow / outstanding cases.

Successful Candidate

Members of the Laboratory reception team are the face and voice of the DWR Laboratory. They are the first people to whom our internal and external clients speak and maintain relationships between the lab and our clinicians. They must be a professional and confident communicator, and be able to deal with a busy, fast-paced workplace. They need to be highly organised and able to prioritise the workload in busy periods.

The successful candidate will have a passion and drive for delivering outstanding client and patient care will be a team player who enjoys working in a supportive working environment and is able to work on their own initiative and challenge the status quo.

IT literacy and the ability to quickly pick up our Laboratory information management system and hospital management system are essential. A scientific background would be advantageous but is not necessary as full training will be provided. In return, we offer a professional and supportive environment and daily opportunities to learn and develop your skills!

Please note this is a full-time position, shifts will be 9 am - 5 pm. Working alternate (1 in 2) Saturday shifts. Lab reception is not open on Sundays or Bank Holidays. Some flexibility would be desirable.

As you would expect from the UK’s largest private veterinary referral hospital, we offer an inspiring and friendly working environment together with career development opportunities and an attractive benefits package.

If you share our passion for delivering excellence, trust and care then we would love to hear from you.



  • Annual inflationary salary review
  • Hospital-wide bonus scheme
  • Contributory pension scheme
  • Annual CPD allowance
  • Life assurance scheme
  • Income protection scheme
  • Private health insurance
  • 25 days holiday + bank holidays + Birthday Leave
  • RCVS & VDS fees paid
  • External CPD funded
  • Extensive free online Linnaeus CPD programmes
  • Career progression opportunities
  • Staff discount schemes
  • Enhanced sickness pay
  • Enhanced equal family leave
  • Wellness program including:
  • Employee assistance programme
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
  • Childcare vouchers
  • Recruitment referral reward scheme

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


Part of an amazing global family

The future of the veterinary world is at the heart of everything we do. We are all individuals, but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

We are part of Linnaeus that is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success, and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.


To apply, please send your CV and a covering letter outlining your suitability for the role to Ruth Campbell: [email protected] 

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