• Veterinary Receptionist

    Location: 82 -84 High Street, Whetstone, Leicestershire Hours: Part time Practice: Park Vet Group Whetstone Salary: £10.53 per hour Practice Details Park Vet Group Whetstone

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Veterinary Receptionist

Salary: £10.53 per hour

Location: Park Vet Group, Whetstone (1 in 6 Saturdays at our Glenfield Site)

Job Type: Permanent, Part-time

Hours: 20 hours per week 

Shift Pattern: Monday 8-1 Tuesday 2-7 Wednesday 2-7 Friday 2-7

Bank holidays on a rota

We are currently seeking a new receptionist to join our fantastic team here at Park Vet Group!

We would like to hear from candidates who are friendly, customer-focused and confident working in a busy environment.

The position will best suit a proactive and enthusiastic individual with a passion for providing excellent customer service.

Roles and Responsibilities:

  • Welcoming and registering new customers.

  • Booking in customers and making sure they receive gold standard care

  • Answering the telephone and dealing with a range of customer queries

  • Managing customer expectations regarding wait time.

  • Administration duties e.g. scanning paperwork, filling in forms etc.

  • Taking payments

  • Promoting offers and services

  • Remaining calm, courteous and professional at all times, regardless of a client or visitor’s behaviour.

Experience required:

  • A minimum of 12 months’ experience dealing with customers in a customer facing role.

  • Reception or Client Care experience

  • Cash handling and till operation

  • IT skills – confident in the use of Word, Excel and Outlook as a minimum

  • Knowledge of client-based computer system and using a multiple line software-based telephone system

  • English and Maths GCSE and good general education

  • Any form of client care/ Veterinary receptionist qualification

Benefits:

  • 5 weeks holiday plus bank holidays and Birthday Leave 

  • Career progression opportunities 

  • Staff discount schemes 

  • Life Assurance 

  • Enhanced sickness pay 

  • Enhanced equal family leave 

  • Employer contribution pension scheme   

  • Wellness program including:  

  • Employee assistance program 

  • Eyecare voucher scheme 

  • Free annual Flu jab 

  • Cycle to work scheme 

  • Recruitment referral reward scheme

About Us:

Established for over 100 years, we offer primary care services for small animals and farm animals across the county of Leicestershire.

Amongst our many primary care services we also have a referral center and dedicated 24-hour emergency service that is open twenty-four seven.

All our practices are RCVS accredited meaning we continuously aiming to provide a high-quality service for our patients giving them a long and happy life

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]

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