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Client Care Assistant
Location: Whittington Road, Whittington, Worcester Practice: Brentknoll Veterinary Centre Salary: £9,618.00 per annum Practice Details
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Client Care Assistant
Salary: £9,618.00 per annum
Location: Brentknoll Vets, Worcester
Job Type: Permanent, part-time
Hours: 16 hours per week
We have an exciting opportunity for a Client Care Assistant to join the fantastic team at Brentknoll Vets in Worcester
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Please edit the above as appropriate
Roles and responsibilities include, but are not limited to:
- Managing the practice diary; booking in appointments and surgical procedures.
- Answering a range of client questions via email and telephone.
- Pro-active communication between clients and colleagues to ensure the day runs smoothly.
- Administration duties e.g. scanning paperwork, filling in forms etc.
- Processing prescription requests.
- Taking payments.
- Promoting offers and services.
- Ensuring that reception is clean and well-stocked.
Benefits
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Recruitment referral reward scheme
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
About us
We are a long-established veterinary hospital based in Worcester, that specialises in family pets and small animals, covering primary care and referrals. Accredited with a Silver Cat Friendly Clinic award and RCVS Small Animal Veterinary Hospital accreditation, we are able to provide the best quality care within our practice. We are also proud to be a training practice which means we are committed to supporting learning and development. Our team is dedicated, friendly, and always willing to go the extra mile for any client or patient.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]