• Client Care Associate

    Location: Walter Leigh Way, Leigh Hours: Full time, Part time Practice: My Pets Vets Salary: £24,045 per annum Practice Details My Pets Vets

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Client Care Associate (Veterinary Receptionist)

Salary: £24,045 per annum

Location:  My Pets Vets, Leigh

Job Type: Permanent, Full-time and Part-time opportunities available.

An exciting opportunity has opened at My Pets Vets for an experienced and enthusiastic Client Care assistant to join our fantastic front-of-house team!

If you are someone who thrives in a dynamic and forward-thinking environment and has a deep passion for providing care to animals, then this position could be the ideal fit for you.

Joining the Reception team at My Pets Vets means becoming a part of a supportive and growth-oriented environment where your skills and dedication will be truly appreciated.

Your role and responsibilities

The duties will involve, but are not limited to:

  • Welcoming clients and their pets in a warm, professional manner.

  • Managing the diary; booking in appointments and surgical procedures.

  • Answering a range of client questions via email and telephone.

  • Pro-active communication between clients and colleagues to ensure the day runs smoothly.

  • Administration duties e.g. scanning paperwork, filling in forms etc.

  • Processing prescription requests.

  • Taking payments.

  • Promoting offers and services.

  • Ensuring that reception is clean and well-stocked.

Personal Specification

  • Experience of working within a customer-facing role.

  • Previous Reception experience (Highly desirable)

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave

  • Career progression opportunities

  • Staff discount schemes

  • Life Assurance

  • Enhanced sickness pay

  • Enhanced equal family leave

  • E-car salary sacrifice scheme

  • Employer contribution pension scheme  

  • Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab

  • Cycle to work scheme

  • Recruitment referral reward scheme

About Us
 

Established over ten years ago, My Vets Pets provides the highest quality veterinary care throughout every stage of your pet’s life.
 

Our goal is to provide a friendly, compassionate service to which you and your pets will want to return again and again that stays true to the core values of client care, friendliness, and family that the practice was built upon.
 

To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie.knight@linnaeusgroup.co.uk 

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]

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