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Client Care Associate
Location: 2 Pottery Street, Kirkcaldy, Fife Practice: St. Clair Veterinary Group Kirkcaldy Salary: £23,795 per annum, Subject to pro-rata Practice Details
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Client Care Associate (Veterinary Receptionist)
Salary: £20,820 (FTE £23,795)
Location: St Clair Veterinary Group, Kirkcaldy
Job Type: Permanent, 9 Months - Fixed Term
Hours: 40 Hours per week
Are people, pets and positivity your thing?
If so, we would love you to join our fantastic front-of-house team as our new Customer Care Associate!
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner.
This is a fantastic opportunity for a professional looking for a temporary role with a fixed-term contract for 9 months.
The role provides valuable experience and an ideal chance to work alongside a talented team.
Your role and responsibilities
Manage and deal with appointment bookings professionally and efficiently.
Support the business with a range of administrative duties.
Dispensing medication.
Able to work well in a fast-paced environment and still maintain a high level of customer service and complete all tasks to a high standard.
Show awareness of financial control within the practice.
Be happy to discuss financial issues with clients if needs be
Management of the practice diary to ensure all patients are booked in efficiently.
Maintain the highest professional and ethical standards.
Cleaning the consultation and waiting areas throughout the day.
Serving clients and taking payments, advising customers on products and services.
Banking duties.
Benefits
5 weeks holiday + bank holidays + Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About us
We are a RCVS accredited, primary care practice for small animals that operate across Fife in Scotland and multiple other sites.
As a committed animal practice, we pride ourselves on providing an extensive and comprehensive range of services.
With our certified team of vets and nurses we ensure that our patients get the best quality care with us.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie.knight@linnaeusgroup.co.uk
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
