Patient Care Assistant

Job Title: Patient Care Assistant
Location: Village Vet West Hampstead
Reports To: Lead Nurse
Hours: 42 hours per week
Salary: £28,000 per annum

We have an exciting opportunity for a Patient Care Assistant (PCA) to join the friendly team at Village Vet West Hampstead.

As a PCA, you will play a key role in supporting our veterinary and nursing teams to deliver the highest standards of patient and client care. This is a varied role that will see you involved in patient handling, inpatient care, theatre preparation, cleaning and sterilisation, pharmacy support, and client communication.

You will be working closely with Registered Veterinary Nurses, Veterinary Surgeons, and the wider team in a busy and rewarding environment. The role is hands-on and ideal for someone who is compassionate, proactive, and eager to learn.

Key Responsibilities

• Support the nursing and veterinary teams in providing excellent care to patients.

• Assist with safe and patient-friendly handling and restraint.

• Provide inpatient care including feeding, exercising, and grooming hospitalised pets.

• Prepare, clean, and maintain patient accommodation, theatre, and equipment.

• Assist with diagnostic procedures such as laboratory work and imaging.

• Support pharmacy operations, including stock rotation and preparing medications under supervision.

• Ensure the highest standards of hygiene, disinfection, and waste disposal across the practice.

• Contribute to client care including reception support, enquiries, bookings, and payments.

• Work collaboratively with all team members and participate in practice meetings and training.

We’re looking for someone who is:

• Compassionate, caring, and committed to animal welfare.

• Reliable, adaptable, and a strong team player.

• Professional in appearance and approach.

• Enthusiastic about learning and developing within veterinary care.

• Confident communicating with both colleagues and clients.

Previous experience in a veterinary or animal care setting is beneficial but not essential—we value the right attitude and passion for patient care above all.

What We Offer

• Competitive salary of £28,000 per annum.

• 42 hours per week with a structured rota.

• Career development opportunities within the wider Linnaeus group.

• A supportive and friendly team environment.

• Access to dedicated training and learning programmes.

• Generous benefits package including staff discounts, wellness support, and more.

Join Us
If you are looking to begin or continue your journey in animal care with a team that values compassion, teamwork, and excellence, we would love to hear from you.

To apply, click "Apply Now" .

Village Vet West Hampstead is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.   

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.   

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.  

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Village Vet West Hampstead, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk. 

#LI-OH1 #LI-Onsite