Our West Midlands small animal hospital Willows Veterinary Centre and Referral Service is purring with satisfaction after retaining its gold standard international status.

Willows has successfully retained its gold level cat clinic status, awarded by the International Society of Feline Medicine (ISFM).

The award is another success for the Linnaeus-owned referral centre, following on from being crowned Best UK Vet earlier this year, with Willows’ custom-designed cat clinic once again being recognised as delivering the highest standard of care and facilities for felines.

Toby Gemmill, RCVS and European Specialist in small animal surgery and clinical director at Willows, which is part of Linnaeus, said: “A huge ‘congratulations’ to our cat clinic team for the hard work and dedication that has gone into achieving this gold award again.

“At Willows, we are committed to excellence at every level and this is a ringing endorsement of our work here, as to attain or retain gold award status you must offer an exceptional care package for cats.

“First and foremost, all staff must be trained in feline-friendly care to ensure all cats receive the best possible experience from the moment they come through the door to the time they go home.

“The facilities and level of equipment must be first class, too, and fully focused on feline care and treatment.

“If a cat is relaxed and at ease then it is easier to examine and treat without the risk of being scratched or bitten. So, a happy cat also means a happy vet and a happy nurse!”

Willows offers specialist services in anaesthesia and analgesia, cardiology, clinical nutrition, dermatology, diagnostic imaging, emergency and critical care, internal medicine, neurology, oncology, ophthalmology, orthopaedics, soft tissue surgery and spinal surgery.

To find out more about Willows’ cat clinic and wide range of specialist services, visit www.willows.uk.net or search for Willows Veterinary Centre and Referral Service on social media.

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