Veterinary Receptionist part-time

Hours; 24 hours per week

Location: Gables Veterinary Centre, Hessle

Job Type: Permanent, Part-time

Shifts: Flexible

We are currently seeking a new Receptionist to join our fantastic team!

The role would suit an enthusiastic and motivated individual who takes pride in their work and can work well as part of a team.

This is a part-time position working 24 hours per week over 3 days, Wednesday, Thursday and Friday.

Roles and Responsibilities

• Welcoming and registering new customers.

• Booking in customers and making sure they receive gold standard care

• Answering the telephone and dealing with a range of customer queries

• Managing customer expectations regarding wait time.

• Administration duties e.g. scanning paperwork, filling in forms etc.

• Taking payments

• Promoting offers and services

Required Skills and Experience

• Previous experience in an office, reception/front of house role is essential

• Experience within a clinical or veterinary setting is desirable

• Ability to work without direct supervision

• Basic IT knowledge (Microsoft package) desirable

Our Receptionists are first point of contact on the phone, and we require a professional approach and discretion where required.

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave pro-rata

• Extensive free online Linnaeus CPD program

• Career progression opportunities

• Staff discount schemes

• Life Assurance

• Enhanced sickness pay

• Enhanced equal family leave

• E-car salary sacrifice scheme

• Wellness program including:

• Employee assistance program

• Eyecare voucher scheme

• Free annual Flu jab

• Cycle to work scheme

• Recruitment referral reward scheme

About Us

As pet owners ourselves, here at Gables Vets we understand the need for excellent treatment and advice in a welcoming and friendly environment.

We have expanded our surgery over the years, to create larger operating and dental suites – while our in-house laboratory facilities include x-ray, ultrasound, endoscope, ECG and cardiology equipment.

Gables Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.  

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.  

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. 

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Gables Vets, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.

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