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Part Time Client Care Associate - Veterinary
Location: Edison Business Park, Hindle Way, Off Dorcan Way, Swindon, Wiltshire Practice: Eastcott Veterinary Referrals Practice Details
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
We are looking for an enthusiastic and friendly individual to join our reception team to provide an excellent service to our clients and visitors. Our receptionists should create the image and the first impression of our business, remaining calm, courteous and professional at all times.
This role is a permanent part time role of a 4 hours a week.
This role will be primarily based at our Edison park site however there may be a requirement to be based at referral sites.
Roles and responsibilities:
Greet owners and their animals on arrival to the clinic
Answer the telephone promptly and professionally
Arrange appointments
Clerical duties related to animal patient care and treatment
Maintain a welcoming environment throughout the clinic by carrying out cleaning duties and update displays.
Promote services and products
Co-ordinate and ensure a smooth client and pet flow within the practice from the waiting room to payment processing
Processing payments
Miscellaneous administration tasks (i.e. filing, banking, on line registrations, liaising with external companies)
Benefits:
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Recruitment referral reward scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
About us
We are a veterinary clinic and referral multi-disciplinary practice that offers the highest care services for small animals. With our primary care and 24-hour emergency services, we care for pets from all over the south as well animals in our local community. We believe excellence is at the heart of both clinical standards and customer service to make sure our patients have the best quality care.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
